If you are too ill to come to the surgery and you require a visit at home, please try to call the surgery before 10.00am. The receptionist will need to take brief details of your problem so this can be passed to the duty doctor who will prioritise your visit. Apart from the fact that home visits take up a lot of the duty doctors’s time, our well equipped health centres are by far the best places to diagnose and treat your illness, so if you are mobile please do try to get to the health centres to be seen. If transport is an issue we are fortunate to have the services of the Sharing Care voluntary service who, in exchange for a small donation will drive a few patients to the surgery for some mid morning appointments, please ask our receptionist / appointments staff for details.
Arrange a GP home visit
If you or someone in your family is unable to come to the surgery because of illness, then you can arrange a home visit.
Home visits
How to arrange a home visit
You can arrange for a GP or Healthcare Professional to see you by booking a home visit online or by contacting the surgery if you do not have access to the internet.
You can be visited at home by a community nurse, from our Community Nursing Team. Our patients are served by the Newton Abbot Locality Community Nursing team who work for the Torbay & South Devon Healthcare Trust. The team have specialist skills in the delivery of general nursing and healthcare to patients who are housebound. Some of these patients are terminally ill and the team have access to the Palliative Nursing Service who specialise in end of life care. By the very nature of their job the nurses are mobile in the community and if you need to speak or get a message to them please call 01626 358666
Alternatively, each day we have a ‘duty doctor’ whose job is to deal with ‘on the day’ urgent appointments, home visits etc. The Clinician that will visit you, will be determined by assessing your medical needs, and whether it can be dealt with by a Community Nurse, or, whether a doctor needs to come out to assist you instead.
Change or cancel a home visit
You can change or cancel a home visit online or by contacting the surgery if you have not got access to the internet. If your home visit is no longer convenient for you, then it’s important to let us know so that we can help other patients.
If you are able to get to the surgery, then we would appreciate it if you could book an appointment. This is because it takes up to 6 times longer than an in-person surgery visit, so it helps the GP to see more patients if you can try to come to the surgery.
Appointments
To book an appointment to see your GP or nurse, you can go to our Appointments page to find out more information.
If you need help when we´re closed
If you need medical help when we´re closed, then you can call 111.