Emergency services and Out of Hours

NHS 111 can help if you have an urgent medical problem and you are not sure what to do. Call 999 or go to A&E in life threatening conditions or in an emergency. This is when someone is seriously injured or ill and their life could be at risk.

When to go to A&E

You should always go to A&E for serious injuries and life-threatening emergencies. These can include:

Loss of consciousness
Fits that aren’t stopping
Chest pain
Breathing difficulties
Severe bleeding
Severe allergic reactions
Severe burns or scalds.

Emergency prescriptions

You can get an emergency supply of a repeat prescription from 111 online (NHS website).

When to call NHS 111

You can call 111 or get help from 111 online (NHS website) if you’re not sure what to do and if you think you need medical help right now. You can also call 111 if our surgery is closed (out-of-hours).

You will be directed to the best place to get help, depending on your medical issue.

111 can’t issue fit notes or book, change or cancel an appointment. You can do these online.

Outside surgery opening hours

If you need to speak to a doctor or nurse outside of surgery opening hours, then NHS 111 can help. NHS 111 is available 24 hours a day, seven days a week. You can also do a lot of important things like booking an appointment, getting test results or finding more health and care information on our website.

View our online services

Important:

Emergency services and Out of Hours

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